Intermittent Provider Issues

Update timeline

1. monitoring Feb 12, 2026, 05:49 PM UTC

   We have received reports of intermittent DNS resolution issues on bit.ly due to residual caching from a recent provider outage. These issues should dissipate over the next several hours. We continue to monitor the situation. Note that while you may see interruptions in connections your audience may not.

2. monitoring Feb 17, 2026, 12:40 AM UTC

   We continue to monitor this issue with several ISPs showing resolution. If you are encountering this issue, we would appreciate knowing what ISP (Internet Service Provider) you are on when you report the issue. We are working with affected ISPs to get the erroneous DNS entries cleared from their residual cache layers.

3. monitoring Feb 20, 2026, 12:34 AM UTC

   This incident has been resolved at the root cause layer for several days, and it seems that residual DNS cache layers have now cleared.

4. resolved Feb 20, 2026, 02:21 AM UTC

   This incident has been resolved.