Bitbuy experienced a critical incident on June 11, 2025 affecting Text Messages (SMS), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Text Messages (SMS)
Update timeline
- investigating Jun 11, 2025, 03:51 PM UTC
We are currently investigating login issues with SMS-based authentication codes. Our team is actively investigating the matter and working toward a resolution. We appreciate your patience during this time and will provide updates as they become available. NOTE: Authenticator app users (e.g. Google Authenticator, Microsoft Authenticator, etc.) can still access their accounts as usual.
- resolved Jun 11, 2025, 04:13 PM UTC
This incident has been resolved. Thank you for your patience and understanding!