Resolved after 3 days 23 hours, affecting Crypto Deposits and Crypto Withdrawals, on November 4, 2026.
Crypto transfers may be delayed due to a compliance vendor outage. All customer funds are safe, and we are working to restore normal operations. Trading is not impacted.
Affected components
Crypto DepositsCrypto Withdrawals
Update timeline
- investigating Nov 04, 2026, 07:44 PM UTC
Crypto transfers may be delayed due to a compliance vendor outage. All customer funds are safe, and we are working to restore normal operations. Trading is not impacted.
- resolved Nov 08, 2026, 07:09 PM UTC
This incident has been resolved.
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