Bitbuy incident

Delay in Certain Cryptocurrency Deposits and Withdrawals

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on March 3, 2023, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2023, 02:12 PM UTC
Resolved
Mar 03, 2023, 03:33 PM UTC
Duration
1h 20m
Detected by Pingoru
Mar 03, 2023, 02:12 PM UTC

Update timeline

  1. identified Mar 03, 2023, 02:12 PM UTC

    Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider. Our team is working to resolve the issue. All client assets are safe and deposits / withdrawals will be processed once the issue is resolved.

  2. resolved Mar 03, 2023, 03:33 PM UTC

    This incident has been resolved.