Bitbuy incident

Delay in Certain Cryptocurrency Deposits and Withdrawals

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on May 21, 2023, lasting 13h 33m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2023, 01:46 AM UTC
Resolved
May 21, 2023, 03:19 PM UTC
Duration
13h 33m
Detected by Pingoru
May 21, 2023, 01:46 AM UTC

Update timeline

  1. identified May 21, 2023, 01:46 AM UTC

    Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider. Our team is working to resolve the issue.

  2. resolved May 21, 2023, 03:19 PM UTC

    This incident has been resolved.