Bitbuy incident

Delay in Certain Cryptocurrency Deposits and Withdrawals

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on March 9, 2023, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2023, 11:32 PM UTC
Resolved
Mar 10, 2023, 01:18 AM UTC
Duration
1h 46m
Detected by Pingoru
Mar 09, 2023, 11:32 PM UTC

Update timeline

  1. identified Mar 09, 2023, 11:32 PM UTC

    Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider. Our team is working to resolve the issue. All user funds are safe, and deposits and withdrawals will be processed once the issue is resolved.

  2. resolved Mar 10, 2023, 01:18 AM UTC

    This incident has been resolved.