Bitbuy incident

Issues when logging in

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on June 30, 2023 affecting Text Messages (SMS) and Website and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 12:23 PM UTC
Resolved
Jun 30, 2023, 12:45 PM UTC
Duration
22m
Detected by Pingoru
Jun 30, 2023, 12:23 PM UTC

Affected components

Text Messages (SMS)WebsiteiOS Appe-Transfer Depositse-Transfer WithdrawalsSolana (SOL)Bank Wire DepositsAndroid AppAuthyBank Withdrawals

Update timeline

  1. investigating Jun 30, 2023, 12:23 PM UTC

    Some users may experience temporary issues when logging into the website or mobile app. We have identified the cause of the issue and are implementing a fix. All user funds are safe and access will be resumed as soon as possible.

  2. resolved Jun 30, 2023, 12:45 PM UTC

    This incident has been resolved.