Bitbuy incident

Delay in Certain Transactions

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on August 9, 2023 affecting e-Transfer Deposits and e-Transfer Withdrawals and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 03:32 PM UTC
Resolved
Aug 09, 2023, 03:52 PM UTC
Duration
20m
Detected by Pingoru
Aug 09, 2023, 03:32 PM UTC

Affected components

e-Transfer Depositse-Transfer WithdrawalsBank Wire DepositsBank Withdrawals

Update timeline

  1. identified Aug 09, 2023, 03:32 PM UTC

    Certain Transactions are currently delayed due to a technical issue with our hot wallet provider. Our team is working to resolve the issue.

  2. resolved Aug 09, 2023, 03:52 PM UTC

    This incident has been resolved.