Bitbuy incident

Balance Loading Issue

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on November 10, 2023 affecting Website and iOS App and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 01:01 AM UTC
Resolved
Nov 10, 2023, 01:52 AM UTC
Duration
51m
Detected by Pingoru
Nov 10, 2023, 01:01 AM UTC

Affected components

WebsiteiOS AppAndroid App

Update timeline

  1. investigating Nov 10, 2023, 01:01 AM UTC

    We are aware of an issue with displaying certain users' balances. Balances are safe and our team is investigating the issue.

  2. resolved Nov 10, 2023, 01:52 AM UTC

    This incident has been resolved.