Bitbuy incident

E-Transfers Deposits Delayed

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on January 27, 2024 affecting e-Transfer Deposits and e-Transfer Withdrawals, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2024, 01:11 AM UTC
Resolved
Jan 27, 2024, 05:12 AM UTC
Duration
4h 1m
Detected by Pingoru
Jan 27, 2024, 01:11 AM UTC

Affected components

e-Transfer Depositse-Transfer Withdrawals

Update timeline

  1. identified Jan 27, 2024, 01:11 AM UTC

    E-Transfers deposits may be delayed due to intermittent service interruptions with our banking provider.

  2. resolved Jan 27, 2024, 05:12 AM UTC

    This incident has been resolved. If you have sent an e-Transfer that has not been deposited yet, we recommend clicking on the 'send reminder' button in your online banking platform.