Bitbuy incident

Delay in Bitcoin (BTC) Deposits and Withdrawals

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on April 20, 2024, lasting 11h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 01:48 AM UTC
Resolved
Apr 20, 2024, 01:47 PM UTC
Duration
11h 58m
Detected by Pingoru
Apr 20, 2024, 01:48 AM UTC

Update timeline

  1. identified Apr 20, 2024, 01:49 AM UTC

    Cryptocurrency deposits and withdrawals are currently delayed due to a technical issue with our hot wallet provider. Our team is working to resolve the issue.

  2. identified Apr 20, 2024, 03:20 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 20, 2024, 01:47 PM UTC

    This incident has been resolved.