Bitbuy incident

Mobile App Issues

Minor Resolved View vendor source →

Bitbuy experienced a minor incident on December 2, 2024 affecting iOS App and Android App, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 01:22 AM UTC
Resolved
Dec 02, 2024, 02:47 AM UTC
Duration
1h 24m
Detected by Pingoru
Dec 02, 2024, 01:22 AM UTC

Affected components

iOS AppAndroid App

Update timeline

  1. identified Dec 02, 2024, 01:22 AM UTC

    We're aware that some users are experiencing issues logging in to our mobile app. At the moment, we recommend signing in through a web browser to access your account. Our team is actively investigating the issue and working to resolve it as quickly as possible. Rest assured, all user funds remain safe and secure.

  2. resolved Dec 02, 2024, 02:47 AM UTC

    This incident has been resolved.