Billie Outage History

Billie is up right now

There were 3 Billie outages since February 9, 2026 totaling 7h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.billie.io

Critical February 16, 2026

Checkout widget not properly loading

Detected by Pingoru
Feb 16, 2026, 10:58 AM UTC
Resolved
Feb 16, 2026, 01:36 PM UTC
Duration
2h 37m
Affected: Checkout Widget
Timeline · 3 updates
  1. investigating Feb 16, 2026, 10:58 AM UTC

    We are currently investigating an issue related to our checkout widget preventing customers to check out with Billie

  2. monitoring Feb 16, 2026, 11:18 AM UTC

    The system was rolled back to a previous state and we are monitoring the results

  3. resolved Feb 16, 2026, 01:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 12, 2026

Order placement via merchant dashboard is failing

Detected by Pingoru
Feb 12, 2026, 08:47 AM UTC
Resolved
Feb 12, 2026, 01:46 PM UTC
Duration
4h 59m
Affected: Merchant PortalMerchant Portal API
Timeline · 4 updates
  1. investigating Feb 12, 2026, 08:47 AM UTC

    We are currently investigating this issue.

  2. identified Feb 12, 2026, 09:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 11:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026

Higher decline rates than usual

Detected by Pingoru
Feb 09, 2026, 08:30 AM UTC
Resolved
Feb 09, 2026, 08:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Feb 09, 2026, 10:31 AM UTC

    We noticed higher decline rates on authorizations than usual. The root cause was identified and the underlying responsible service was rolled back to a previous working state

Read the full incident report →

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