Billie incident

Higher decline rates than usual

Resolved on February 9, 2026.

resolved Feb 09, 2026, 10:31 AM UTC

We noticed higher decline rates on authorizations than usual. The root cause was identified and the underlying responsible service was rolled back to a previous working state

Started
Feb 09, 2026, 08:30 AM UTC
Resolved
Feb 09, 2026, 08:30 AM UTC
Duration
–
Detected by Pingoru
Feb 09, 2026, 08:30 AM UTC

Update timeline

  1. resolved Feb 09, 2026, 10:31 AM UTC

    We noticed higher decline rates on authorizations than usual. The root cause was identified and the underlying responsible service was rolled back to a previous working state

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