Resolved after 1 minute, on October 9, 2025.
At 12:32 a fix has been implemented and we are monitoring the results.
Update timeline
- identified Oct 09, 2025, 02:29 PM UTC
We identified an issue that affects the authorization process for a subset of first-time buyers in cases where no billing address details are received during the authorization request at 11:52.
- monitoring Oct 09, 2025, 02:29 PM UTC
At 12:32 a fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2025, 02:30 PM UTC
Incident resolved at 12:32
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