Billie experienced a critical incident on February 16, 2026 affecting Checkout Widget, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout Widget
Update timeline
- investigating Feb 16, 2026, 10:58 AM UTC
We are currently investigating an issue related to our checkout widget preventing customers to check out with Billie
- monitoring Feb 16, 2026, 11:18 AM UTC
The system was rolled back to a previous state and we are monitoring the results
- resolved Feb 16, 2026, 01:36 PM UTC
This incident has been resolved.