Bigtincan incident

Conversion service issues

Resolved after 1 hour 33 minutes, affecting Convert Services-US Region and Convert Services-Europe Region and 1 more, on March 31, 2025.

investigating Mar 31, 2025, 08:15 PM UTC

The issue is now resolved however please email [email protected] if you are experiencing further conversion issues

Started
Mar 31, 2025, 06:43 PM UTC
Resolved
Mar 31, 2025, 08:16 PM UTC
Duration
1h 33m
Detected by Pingoru
Mar 31, 2025, 06:43 PM UTC

Affected components

Convert Services-US RegionConvert Services-Europe RegionConvert Services-Australia Region

Update timeline

  1. investigating Mar 31, 2025, 06:43 PM UTC

    Reports of conversion service delays are actively being investigated

  2. investigating Mar 31, 2025, 08:15 PM UTC

    The issue is now resolved however please email [email protected] if you are experiencing further conversion issues

  3. resolved Mar 31, 2025, 08:16 PM UTC

    This incident has been resolved.

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