Bigtincan incident

Content Hub- slow performance

Resolved after 2 hours 21 minutes, affecting API Infrastructure-US Region and Pubapi Services-US Region, on June 17, 2025.

monitoring Jun 17, 2025, 07:49 PM UTC

We've identified the issue and have made adjustments to address the issue

Started
Jun 17, 2025, 07:28 PM UTC
Resolved
Jun 17, 2025, 09:49 PM UTC
Duration
2h 21m
Detected by Pingoru
Jun 17, 2025, 07:28 PM UTC

Affected components

API Infrastructure-US RegionPubapi Services-US Region

Update timeline

  1. investigating Jun 17, 2025, 07:28 PM UTC

    Content Hub- investigating slow responses and difficulty for some users to log in

  2. monitoring Jun 17, 2025, 07:49 PM UTC

    We've identified the issue and have made adjustments to address the issue

  3. resolved Jun 17, 2025, 09:49 PM UTC

    This incident has been resolved.

Your product runs on more than Bigtincan

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →