BigPanda experienced a notice incident on June 3, 2026 affecting Tier 1 APIs: Automation & Event Processing and Tier 2 APIs: Supplemental and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 02:40 PM UTC
Some users may be experiencing issues with BigPanda APIs. Our teams are engaged and investigating. We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
- investigating Jun 03, 2026, 03:25 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 03, 2026, 03:35 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jun 03, 2026, 03:37 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 03, 2026, 03:47 PM UTC
This incident has been resolved.