Betty Blocks incident

Cannot procces requests outage for private zone 18

Resolved after 7 days 2 hours, affecting Classic Background Actions and Classic Backoffice and 1 more, on July 2, 2026.

monitoring Jul 03, 2026, 03:52 PM UTC

Currently monitoring

Started
Jul 02, 2026, 10:27 AM UTC
Resolved
Jul 09, 2026, 12:51 PM UTC
Duration
7d 2h
Detected by Pingoru
Jul 02, 2026, 10:27 AM UTC

Affected components

Classic Background ActionsClassic BackofficeIDEPagesDataAPIActionsAPI

Update timeline

  1. investigating Jul 02, 2026, 10:27 AM UTC

    private zone 18 is being affected by server issues. We are currently investigating the cause.

  2. monitoring Jul 02, 2026, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 03, 2026, 08:32 AM UTC

    We see a spike in CPU usage that is causing degraded performance. We restarted the affected service as a mitigation. We are continuing to investigate the root cause

  4. monitoring Jul 03, 2026, 03:52 PM UTC

    Currently monitoring

  5. resolved Jul 09, 2026, 12:51 PM UTC

    This incident has been resolved.

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