Resolved on September 20, 2026.
Hi, We are writing to inform you that the period of degraded performance affecting permission checks and branch operations on our platform has now been fully resolved. Earlier, users may have experienced unexpected permission errors, missing profile or role access, an inability to access the Organization Management page (https://my.bettyblocks.com/organizations), or issues merging and syncing application branches. A fix has been implemented, and system operations and permission validations have returned to normal across all affected services. The following zones and components were affected: Affected Zone: All Zones Affected Components: MyBB / Application Management: Users experienced intermittent loss of profile permissions and were unable to access the Organization Management page (https://my.bettyblocks.com/organizations). IDE: Users were unable to perform branch merge and sync operations. We understand that any service interruption can impact your workflow, and we sincerely apologize for any inconvenience this issue may have caused. No further action is required on your end. If you continue to experience any residual issues, please do not hesitate to contact our support team.
Update timeline
- resolved Sep 21, 2026, 09:04 AM UTC
Hi, We are writing to inform you that the period of degraded performance affecting permission checks and branch operations on our platform has now been fully resolved. Earlier, users may have experienced unexpected permission errors, missing profile or role access, an inability to access the Organization Management page (https://my.bettyblocks.com/organizations), or issues merging and syncing application branches. A fix has been implemented, and system operations and permission validations have returned to normal across all affected services. The following zones and components were affected: Affected Zone: All Zones Affected Components: MyBB / Application Management: Users experienced intermittent loss of profile permissions and were unable to access the Organization Management page (https://my.bettyblocks.com/organizations). IDE: Users were unable to perform branch merge and sync operations. We understand that any service interruption can impact your workflow, and we sincerely apologize for any inconvenience this issue may have caused. No further action is required on your end. If you continue to experience any residual issues, please do not hesitate to contact our support team.
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