Degraded performance on NL4

Update timeline

1. investigating Jun 03, 2025, 08:23 AM UTC

   We are currently experiencing a degraded performance on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: - NL4 Affected Components: Classic Background Actions: Background queue's - You may notice that expressions and actions may run slower, or may feel stuck in the queue.

2. monitoring Jun 03, 2025, 11:35 AM UTC

   We are pleased to report that the Product department has implemented some initial fixes that have resulted in improvements to the performance on the public NL4 zone. You may notice your queued actions, or expression, to resolve themselves again. Your queue will eventually resolve itself. However, we are still actively working on fully resolving the underlying issue and restoring optimal performance across all mentioned zone(s) and component(s). We will continue to monitor the situation closely and provide further updates as needed.

3. resolved Jun 03, 2025, 11:59 AM UTC

   We are happy to inform you that the performance issues on the public NL4 zone have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via Intercom.