BetterCloud experienced a minor incident on June 4, 2025 affecting Docusign, lasting 23d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Docusign
Update timeline
- identified Jun 04, 2025, 02:32 PM UTC
We have identified the root cause of an issue that is causing all Docusign actions to fail. As we work towards a resolution, the Docusign integration will not be available for installation in the Integration Center. We apologize for any inconvenience and will provide updates here. If you have any questions, please contact our Support Team.
- resolved Jun 27, 2025, 08:32 PM UTC
This incident has been resolved. Docusign actions should be working as expected. If you have any questions, please contact our Support Team.