BetterCloud experienced a minor incident on July 2, 2025 affecting Help Center, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Help Center
Update timeline
- identified Jul 02, 2025, 04:21 PM UTC
The help center is currently unavailable due to an issue with our provider (https://help.bettercloud.com). Please use https://support.bettercloud.com/s/knowledge-search as a temporary workaround.
- resolved Jul 02, 2025, 11:58 PM UTC
We have resolved the issue affecting our help center. We appreciate your patience! If you have any questions, please contact Support: [email protected]