BetterCloud experienced a major incident on May 15, 2024 affecting Core Services, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 15, 2024, 07:54 PM UTC
We are currently investigating an issue that is preventing customers from logging into the app.bettercloud.com interface. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
- monitoring May 15, 2024, 08:12 PM UTC
We have taken action to fix the issue that was preventing customers from logging into the app.bettercloud.com interface. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
- resolved May 15, 2024, 08:52 PM UTC
We have resolved the issue that was preventing customers from logging into the app.bettercloud.com interface. We appreciate your patience! If you have any questions, please contact Support: [email protected]