BetterCloud experienced a minor incident on June 11, 2024 affecting Alerts and Directory and 1 more component, lasting 18h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2024, 10:52 PM UTC
We have identified and are investigating an issue resulting in some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations. We apologize for the inconvenience this issue is causing and will post updates as we know more. Please reach out to our support team by emailing [email protected] if you have any questions
- resolved Jun 12, 2024, 05:42 PM UTC
We have resolved the issue that was causing some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations We appreciate your patience! If you have any questions, please contact Support: [email protected]