BetterCloud experienced a minor incident on October 21, 2024 affecting Live Chat Widget, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Live Chat Widget
Update timeline
- investigating Oct 21, 2024, 01:51 PM UTC
We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing [email protected]. We will update this incident as soon as we have more information.
- resolved Oct 21, 2024, 05:24 PM UTC
This incident has been resolved.