BetterCloud experienced a minor incident on November 7, 2024 affecting Core Services and Workflows, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 07, 2024, 02:57 PM UTC
We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
- monitoring Nov 08, 2024, 12:55 AM UTC
We have identified and resolved the issue causing Workflow Action delays for a subset of customers and are currently monitoring for stability. If you have any questions, please contact our Support Team by emailing [email protected]
- resolved Nov 08, 2024, 09:45 PM UTC
This incident has been resolved. A subset of customers who may have experienced additional impact have been contacted directly. If you have any questions, please contact our Support Team.