BetterCloud incident

Content Scanning Delay

Minor Resolved View vendor source →

BetterCloud experienced a minor incident on February 18, 2025 affecting Content Scanning, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 03:24 PM UTC
Resolved
Feb 18, 2025, 06:29 PM UTC
Duration
3h 4m
Detected by Pingoru
Feb 18, 2025, 03:24 PM UTC

Affected components

Content Scanning

Update timeline

  1. investigating Feb 18, 2025, 03:24 PM UTC

    We are currently investigating an issue that is causing targeted content scans to run at a delay. We are working to resolve this issue as quickly as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team.

  2. resolved Feb 18, 2025, 06:29 PM UTC

    This incident has been resolved. If you have any questions, please contact our Support Team.