BetterCloud experienced a minor incident on April 4, 2025 affecting Workflows, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 04, 2025, 07:14 PM UTC
We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
- monitoring Apr 04, 2025, 08:02 PM UTC
We have implemented a fix to address the issue causing Workflow Action delays for a subset of customers, and are monitoring for stability. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected]
- resolved Apr 04, 2025, 09:08 PM UTC
We have monitored our services for stability and are confident this issue is resolved. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected]