BetterCloud experienced a notice incident on April 28, 2025 affecting Workflows, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 28, 2025, 07:51 PM UTC
We have detected an issue that was causing Workflow Action delays for a subset of customers between 2:30-3:20 pm EST. We have since resolved this issue. However, affected customers may experience residual delays. We will post another update once all residual delays are resolved. We apologize for any inconvenience this may be causing. If you have any questions, please contact our Support Team by emailing [email protected]
- resolved Apr 28, 2025, 08:30 PM UTC
All Workflow Actions that were delayed between 2:30-3:30PM EST have been resolved. We appreciate your patience while we addressed this issue, and apologize for any inconvenience this may have caused. If you have any questions, please contact our Support Team by emailing [email protected].