Batch experienced a major incident on March 24, 2025 affecting [CEP] Audience API, lasting 15h 43m. The incident has been resolved; the full update timeline is below.
Affected components
[CEP] Audience API
Update timeline
- investigating Mar 24, 2025, 04:59 PM UTC
We’re currently experiencing an issue affecting our Audience API. Our engineering team is actively investigating and working to resolve it as quickly as possible.
- monitoring Mar 24, 2025, 05:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 08:43 AM UTC
The issue has been fully resolved — a permanent fix was implemented at 21:00 UTC, and we've continued monitoring throughout the night to ensure stability.