Batch incident

Email Composer – Service Unavailable

Notice Resolved View vendor source →
Started
Apr 22, 2026, 08:16 AM UTC
Resolved
Apr 22, 2026, 08:46 AM UTC
Duration
30m
Detected by Pingoru
Apr 22, 2026, 08:16 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Apr 22, 2026, 08:16 AM UTC

    We are currently experiencing an issue with our email composer provider that is impacting the email editor. Since 10:01 CEST, initializing the email composer may fail or be significantly delayed. The issue has been escalated to our third-party provider, and we are awaiting a fix on their side.

  2. monitoring Apr 22, 2026, 08:36 AM UTC

    A fix has been deployed by our email composer provider and the email editor is initializing normally again. We are monitoring the situation to ensure stability before resolving the incident.

  3. resolved Apr 22, 2026, 08:46 AM UTC

    This incident has been resolved. Between 10:01 CEST and 10:30 CEST, our email composer provider experienced degraded performance that prevented or delayed the initialization of the email editor. A fix was deployed on the provider side and service is back to normal.

Looking to track Batch downtime and outages?

Pingoru polls Batch's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Batch reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Batch alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Batch for free

5 free monitors · No credit card required