Batch experienced a notice incident on April 22, 2026 affecting Dashboard, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 22, 2026, 08:16 AM UTC
We are currently experiencing an issue with our email composer provider that is impacting the email editor. Since 10:01 CEST, initializing the email composer may fail or be significantly delayed. The issue has been escalated to our third-party provider, and we are awaiting a fix on their side.
- monitoring Apr 22, 2026, 08:36 AM UTC
A fix has been deployed by our email composer provider and the email editor is initializing normally again. We are monitoring the situation to ensure stability before resolving the incident.
- resolved Apr 22, 2026, 08:46 AM UTC
This incident has been resolved. Between 10:01 CEST and 10:30 CEST, our email composer provider experienced degraded performance that prevented or delayed the initialization of the email editor. A fix was deployed on the provider side and service is back to normal.