Batch incident

Slow loading of native attributes for MEP Campaign Targeting

Minor Resolved View vendor source →

Batch experienced a minor incident on April 18, 2025 affecting Dashboard, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2025, 11:00 AM UTC
Resolved
Apr 23, 2025, 09:11 AM UTC
Duration
4d 22h
Detected by Pingoru
Apr 18, 2025, 11:00 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Apr 22, 2025, 01:54 PM UTC

    Since Friday, April 18th, we have been experiencing delays in loading native attributes for targeting our MEP campaigns. The incident has been identified, and initial fixes are being applied. We will provide further updates as soon as possible.

  2. monitoring Apr 22, 2025, 02:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 22, 2025, 03:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. investigating Apr 23, 2025, 07:50 AM UTC

    Despite initial fixes being applied, we are still experiencing issues, and the situation remains under investigation. We will continue to keep you informed and provide further updates as soon as possible.

  5. monitoring Apr 23, 2025, 08:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 23, 2025, 09:11 AM UTC

    This incident has been resolved.