Batch experienced a notice incident on June 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 13, 2025, 07:41 AM UTC
Between June 9th 16:30 GMT+2 and June 10th 12:50 GMT+2, a database issue caused partial service disruptions affecting specific API endpoints and our analytics data processing pipeline. Impact: - Transactional API: Intermittent 500 internal server errors were returned by get stats endpoint. - Export API: Exports requests took multiple hours to be processed. - Dashboard: Analytics data production was delayed, causing outdated information to be displayed on the dashboard. The engineering team identified the root cause of the instability and deployed a correction. Service functionality was restored and confirmed stable at 12:50 GMT+2, queued exports finished processing around 15:50 GMT+2