Batch incident

Filtering imported tokens in Push v2 is disabled

Notice Resolved View vendor source →

Batch experienced a notice incident on May 30, 2025, lasting 12d 19h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 02:18 PM UTC
Resolved
Jun 12, 2025, 09:28 AM UTC
Duration
12d 19h
Detected by Pingoru
May 30, 2025, 02:18 PM UTC

Update timeline

  1. identified May 30, 2025, 02:18 PM UTC

    This morning, we identified an issue affecting imported push tokens in Push v2, which may have led to duplicate notifications being sent. As a precaution, we have temporarily disabled creating campaigns with imported tokens while we investigate the root cause and work on a fix. Push v1 remains fully operational and is not impacted by this issue.

  2. resolved Jun 12, 2025, 09:28 AM UTC

    We have resolved the issue. We fixed the incorrect data and have now reactivated the imported token based campaigns