Batch incident

CEP SMS Delivery Issues

Notice Resolved View vendor source →

Batch experienced a notice incident on June 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 07:27 AM UTC
Resolved
Jun 17, 2025, 07:27 AM UTC
Duration
—
Detected by Pingoru
Jun 17, 2025, 07:27 AM UTC

Update timeline

  1. resolved Jun 17, 2025, 07:27 AM UTC

    Between June 9th and 13th, we encountered issues with SMS delivery, which resulted in a significant discrepancy between the estimated reach and the actual number of delivered SMS in the analytics. Please note that these SMS were not billed, and the issue has since been resolved. We have reached out to the affected clients regarding this issue.