Basecone incident

Errors when trying to post to Multivers and Boekhoudgemak

Minor Resolved View vendor source →

Basecone experienced a minor incident on June 26, 2025 affecting WebPortal, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 07:31 AM UTC
Resolved
Jun 26, 2025, 08:30 AM UTC
Duration
58m
Detected by Pingoru
Jun 26, 2025, 07:31 AM UTC

Affected components

WebPortal

Update timeline

  1. investigating Jun 26, 2025, 07:31 AM UTC

    We are currently investigating an issue with booking to Multivers and Boekhoudgemak. You may experience errors when trying to book.

  2. identified Jun 26, 2025, 07:52 AM UTC

    We have found the issue and will be deploying a fix, this may give decreased performance when using Basecone for other tasks then booking.

  3. resolved Jun 26, 2025, 08:30 AM UTC

    The issue has been patched and the posting should be back to normal again and the slowness should also be resolved. We will continue to monitor the performance.