Basecone incident

Unable to book

Major Resolved View vendor source →

Basecone experienced a major incident on March 26, 2026 affecting WebPortal, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 08:31 AM UTC
Resolved
Mar 26, 2026, 12:01 PM UTC
Duration
3h 30m
Detected by Pingoru
Mar 26, 2026, 08:31 AM UTC

Affected components

WebPortal

Update timeline

  1. investigating Mar 26, 2026, 08:31 AM UTC

    We are currently investigating this incident, that is hindering posting of invoices,

  2. monitoring Mar 26, 2026, 10:22 AM UTC

    We have found the rootcause and creating a fix for the problem. performance should be getting back to normal and you should be able to resum posting to the accountingsystem again.

  3. resolved Mar 26, 2026, 12:01 PM UTC

    The issue has been resolved.