Basecone incident

Performance issues with Exact Online postings

Minor Resolved View vendor source →
Started
Feb 25, 2026, 10:56 AM UTC
Resolved
Feb 25, 2026, 02:09 PM UTC
Duration
3h 13m
Detected by Pingoru
Feb 25, 2026, 10:56 AM UTC

Affected components

WebPortal

Update timeline

  1. investigating Feb 25, 2026, 10:56 AM UTC

    We are looking into issues with Exact Online regarding posting, some users are experiencing a slow posting process while others get errors saving and trying to book.

  2. monitoring Feb 25, 2026, 11:45 AM UTC

    The problem has been identified and action has been taken, the posting should work normally again shortly.

  3. resolved Feb 25, 2026, 02:09 PM UTC

    The system levels are normal again for postings.

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