Basecone experienced a minor incident on February 25, 2026 affecting WebPortal, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
WebPortal
Update timeline
- investigating Feb 25, 2026, 10:56 AM UTC
We are looking into issues with Exact Online regarding posting, some users are experiencing a slow posting process while others get errors saving and trying to book.
- monitoring Feb 25, 2026, 11:45 AM UTC
The problem has been identified and action has been taken, the posting should work normally again shortly.
- resolved Feb 25, 2026, 02:09 PM UTC
The system levels are normal again for postings.