Basecone incident

Twinfield connections issues

Major Resolved View vendor source →
Started
Apr 08, 2026, 02:50 PM UTC
Resolved
Apr 09, 2026, 02:38 PM UTC
Duration
23h 47m
Detected by Pingoru
Apr 08, 2026, 02:50 PM UTC

Affected components

Accounting System Twinfield

Update timeline

  1. investigating Apr 08, 2026, 02:50 PM UTC

    Currently there are problems with the Twinfield connection to Basecone. You may experience synchronization of data not working properly or have trouble booking. Twinfield is looking into it. You can still upload, tag and book for other accounting systems.

  2. identified Apr 09, 2026, 12:35 PM UTC

    The rootcause has been found an a fix is being implemented at this moment.

  3. resolved Apr 09, 2026, 02:38 PM UTC

    The fix has been rolled out and synchronization with Twinfield should resume normally. Afterwards you are able to book again. If you do receive an error please wait until the administration is synchronized again.

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