Basecone experienced a major incident on April 8, 2026 affecting Accounting System Twinfield, lasting 23h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Accounting System Twinfield
Update timeline
- investigating Apr 08, 2026, 02:50 PM UTC
Currently there are problems with the Twinfield connection to Basecone. You may experience synchronization of data not working properly or have trouble booking. Twinfield is looking into it. You can still upload, tag and book for other accounting systems.
- identified Apr 09, 2026, 12:35 PM UTC
The rootcause has been found an a fix is being implemented at this moment.
- resolved Apr 09, 2026, 02:38 PM UTC
The fix has been rolled out and synchronization with Twinfield should resume normally. Afterwards you are able to book again. If you do receive an error please wait until the administration is synchronized again.