Basecone incident

Tagging of documents is slow

Minor Resolved View vendor source →

Basecone experienced a minor incident on July 14, 2026 affecting WebPortal, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 11:13 AM UTC
Resolved
Jul 14, 2026, 12:05 PM UTC
Duration
52m
Detected by Pingoru
Jul 14, 2026, 11:13 AM UTC

Affected components

WebPortal

Update timeline

  1. investigating Jul 14, 2026, 11:13 AM UTC

    We are looking into the a problemen with the tagging of documents, these appear either very slowly in the postingscreen or do not appear at all and keep the status of processing.

  2. resolved Jul 14, 2026, 12:05 PM UTC

    A solution has been impelmented and the scanning and reappearing of documents should return to normal shortly all tagged document will be scanned and placed in the booking que.