Basecone incident

We experience slowness. Sending in documents or tagging them, can take a few minutes.

Minor Resolved View vendor source →

Basecone experienced a minor incident on July 26, 2022, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 09:39 AM UTC
Resolved
Jul 26, 2022, 09:50 AM UTC
Duration
10m
Detected by Pingoru
Jul 26, 2022, 09:39 AM UTC

Update timeline

  1. identified Jul 26, 2022, 09:39 AM UTC

    We are currently trying to resolve the high income of documents to let it run smoothly again.

  2. identified Jul 26, 2022, 09:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 26, 2022, 09:50 AM UTC

    The peaks are gone, and documents must reappear quickly from tagging again. We will keep an eye on the system for the rest of the day, to prevent slowness to return.