Basecone incident

Reduced performance in Basecone due to slowness

Minor Resolved View vendor source →

Basecone experienced a minor incident on July 26, 2022, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 10:52 AM UTC
Resolved
Jul 26, 2022, 12:13 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 26, 2022, 10:52 AM UTC

Update timeline

  1. investigating Jul 26, 2022, 10:52 AM UTC

    The issue from this morning which seemed to be resolved has returned. You may experience slowness after tagging, errors when booking and degraded recognition. We are currently investigating the issue.

  2. investigating Jul 26, 2022, 10:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 26, 2022, 11:07 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 26, 2022, 12:13 PM UTC

    The slowness and other issues have been resolved. Please clean your cookies and cache, from your browser, to continue to use Basecone again. Thank you for your patience!