Basecone incident

Slowness and 500-errors

Minor Resolved View vendor source →

Basecone experienced a minor incident on November 30, 2022, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 09:00 AM UTC
Resolved
Nov 30, 2022, 03:14 PM UTC
Duration
6h 13m
Detected by Pingoru
Nov 30, 2022, 09:00 AM UTC

Update timeline

  1. investigating Nov 30, 2022, 09:00 AM UTC

    We are investigating the slowness. We are seeing spikes in the response time. We will keep you posted.

  2. identified Nov 30, 2022, 10:09 AM UTC

    Basecone is stable again and should load everything like before. We will keep an eye on the performance.

  3. monitoring Nov 30, 2022, 11:59 AM UTC

    We are still working on the solution.

  4. resolved Nov 30, 2022, 03:14 PM UTC

    This incident has been resolved. Apologies for the inconvenience!