Basecone incident

Documents take longer to appear after tagging them

Minor Resolved View vendor source →

Basecone experienced a minor incident on January 9, 2023, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 11:24 AM UTC
Resolved
Jan 09, 2023, 11:55 AM UTC
Duration
30m
Detected by Pingoru
Jan 09, 2023, 11:24 AM UTC

Update timeline

  1. investigating Jan 09, 2023, 11:24 AM UTC

    We are investigating a issue where documents are not shown after tagging but appear after some time. We are looking in to this situation.

  2. identified Jan 09, 2023, 11:41 AM UTC

    We have identified the cause and are solving it at this moment.

  3. resolved Jan 09, 2023, 11:55 AM UTC

    The cause of the delay has been resolved, the documents should appear within a couple of second of tagging again.