Basecone incident

Slowness in sending emails to Basecone

Minor Resolved View vendor source →

Basecone experienced a minor incident on May 11, 2023, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2023, 08:17 AM UTC
Resolved
May 11, 2023, 12:58 PM UTC
Duration
4h 40m
Detected by Pingoru
May 11, 2023, 08:17 AM UTC

Update timeline

  1. investigating May 11, 2023, 08:17 AM UTC

    Sending in emails/documents to Basecone is taking more time than normal. We are investigating this, including other slowness.

  2. identified May 11, 2023, 09:54 AM UTC

    The issue has been found. We are working on resolving it and providing a solution.

  3. resolved May 11, 2023, 12:58 PM UTC

    The issue has been resolved. All is working as intended.