Basecone incident

Unable to post documents in webapplication Basecone

Major Resolved View vendor source →

Basecone experienced a major incident on June 4, 2023, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2023, 08:57 AM UTC
Resolved
Jun 04, 2023, 10:26 AM UTC
Duration
1h 28m
Detected by Pingoru
Jun 04, 2023, 08:57 AM UTC

Update timeline

  1. investigating Jun 04, 2023, 08:57 AM UTC

    Unfortunately, it is currently not possible to post documents in Basecone web application. The PDF is not shown in the booking screen. Unfortunately, there is also no access to the validation overview and workload matrix. We are working on a quick solution.

  2. identified Jun 04, 2023, 08:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 04, 2023, 10:26 AM UTC

    Our team has been able to resolve the issue. Basecone is up and running again.