Basecone experienced a minor incident on August 23, 2023, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 23, 2023, 07:39 AM UTC
You may currently experience slowness when working in Basecone. For example, you can experience slowness in splitting and merging, tagging and booking documents. We are working with the highest priority to solve the issue.
- identified Aug 23, 2023, 07:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 23, 2023, 07:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 23, 2023, 09:00 AM UTC
The incident has been resolved. The issue was related to ec2 instance sizes. We´ve replace the instance size to a previous values.