Basecone incident

Slowness in Basecone

Notice Resolved View vendor source →

Basecone experienced a notice incident on November 20, 2023, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 08:45 AM UTC
Resolved
Nov 20, 2023, 09:58 AM UTC
Duration
1h 13m
Detected by Pingoru
Nov 20, 2023, 08:45 AM UTC

Update timeline

  1. investigating Nov 20, 2023, 08:45 AM UTC

    You may currently experience slowness when working in Basecone. For example, you can experience slowness in splitting and merging, tagging and booking documents. We are working with the highest priority to solve the issue.

  2. resolved Nov 20, 2023, 09:58 AM UTC

    We identified the cause and a fix has been implemented.